If any online casino doesn't pay?

[JamesMNeedham]

Personally I've never experienced an online casino that doesn't want to pay out any winnings that I want to cash out but I'd like to get a better understanding of what I should do in the event that an online casino doesn't pay up. I've hear from friends in the past that they've had problems collecting payments from various online casinos which ultimately no longer exist.

Any advice that can be given here so I can wrap my head around what I need to do in the event that this happens to me would be greatly appreciated.

[DonaldSDelacruz]

.. Well I would say that it would depend on a few factors how you should approach it. If the casino has decided not to pay due to discovering information that has lead them to believe that you were involved somehow in defrauding the casino it's one thing and I think that regardless of where you go and post you'll find the same kind of response. I do think that this would not be the case as you seem like a nice person just asking an honest question. In a case where you have been the victim of a rogue casino then you do have some options that you'd want to consider.


1. If the casino is eCOGRA certified I would suggest that you register a complaint on the eCOGRA website at eCOGRA : e-Commerce Online Gaming Regulation and Assurance which is likely to be resolved with an outcome that is beneficial to you.

2. If the casino is not an eCOGRA certified casino the other option I would suggest would be to contact Casino Meister the guy that runs this site is very good at resolving issues between online casinos and players and additionally has a site with enough influence to give casinos bad PR if they don't act in a professional manner paying players out on time or paying them at all for that matter.

3. If neither of the above work my only other suggestion would be to find out where the online casino operates and contact the gaming jurisdiction where the casino is operating in order to register a formal complaint.

[JackKJensen]

Further to what he had to say I would suggest before proceeding with any of the steps that he has mentioned that you first do your best to relay to the online casino that you're dealing with that you're displeased whether it be that they haven't paid you, took their sweet time payout your or something else that may have aggravated you. If you have a solid case and you're certain that you're in the right you may even want to let them know that if there is no resolve in the matter and that you're not happy in the end that you'd make a stink about it on the forums and message boards. This from my expereince will ultimately sway the online casino into action to avoid any negative PR that might arise from things that may be said on the message boards.

[JamesADaniels]

Casinos that don't pay players should all be shut down there's no need for these kinds of casinos on the internet. Many players like myself simply don't have the time to chase down payments for winnings that are due. I've only experienced this problem one time myself and it was dealt with and solved rather quickly to my benefit. If you won you should be paid quite simply and if you're not then the casino is defrauding you.

[KyleSJohnson]

You are very right, these must be only steps to be taken. As i will also do the same if i did not get paid. Thanks for this wonderful post.