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11-07-2009, 01:44 AM
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I would recommend caution though. Does anyone remember HippoJo? They were "pending accreditation" about two years ago and had a presence on the forum, were apparantly backed by people with a good track record etc. A few months later they disappeared and ran away owing money to many players and were never tracked down.
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11-07-2009, 01:51 AM
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No, I disagree. Either they are backed up 100% as "Accredited", or they aren't. No inbetween stuff. And believe me, this ain't no Hippojo |
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11-07-2009, 01:54 AM
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Are you able to elaborate on the reason's for accretitation of this casino? With them being brand new it would be nice to hear a little background info.
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11-07-2009, 02:02 AM
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The exact same thing happened to me last night there Stovetopp after I downloaded and then went on to make a deposit. In the cashier was a message stating "There was a problem updating your account balance. Please contact Customer Services and provide trace number xxxxxxx. So I made the call to customer support and inquired whether or not this so-called "Pre-Authorized" deposit would in fact be removed from my banking account and the guy at customer service told me no. He went on to say that they were changing over their cashier processor software and would email me when it was ready to accept deposits there. |
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11-07-2009, 04:12 AM
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I know this depositing problem is a huge issue for all the players. Credit cards and all access debit cards cannot be used at the moment, we are working to the bone on this issue. So that said players can deposit with eco card, use my wallet and click to pay at the moment.
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11-07-2009, 08:16 AM
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I was working on that now to answer your question. We are currently chatting to the people who deal with depositing/banking problems. When a deposit is declined the pre authorization letter is sent to the player to say it has been declined by default. No money that you have tryed to deposit will be taken from your account
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11-07-2009, 08:22 AM
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Well, in my case I am still not sure whether my deposit was "Declined" or not based on the email I received from you guys last night. There was nary a word regarding "Declined" in the email I received
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11-07-2009, 08:30 AM
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As i also got a email - I called Customer service and they told me I could only play for fun until they work out the deposit gliches - no money was ever taken from my account, _ I am bummed about not being able to play for REAL
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